Getaway: Straddie Beach Cabin (Shack 18) Review

March 10 – 14, 2014

What we had been looking forward to for a long time… 5 days and 4 nights on Stradbroke Island after our Paediatrics Rotation!

In order to get to Stradbroke Islan you can catch the city train to Cleveland station, where you can connect with one of 2 buses:

  1. The free shuttle bus to the Stradbroke Flyer Ferry ($15 for students) to One Mile Jetty
  2. Bus 258 to the Stradbroke Fast Ferry ($14 return for students) to Dunwich

Doesn’t really matter which ferry you take as you end up within minutes of one another and on the same bus towards Point Lookout.

We were lucky to find and rent Straddie Beach Cabin (Shack 18). A beautiful, privately owned cottage by Harry & Robyn on Allure Resort grounds (Point Lookout) that was within our budget and exactly what we were looking for.

A self contained, air-conditioned beach cabin that contained all the facilities we needed for a getaway.

Taken from their booking page:

The stylish architect designed high-set one-bedroom eco cabin offers a practical, inspirational design, with a mezzanine bedroom featuring a queen size bed & two mattresses for children. The cabin is air-conditioned with open plan lounge/dining. It is self contained with a modern kitchenette, fridge/freezer, dishwasher, washing machine, big screen plasma TV, DVD/CD & Foxtel service.

The resort is located right beside the bus stop, which is great.

Shacks 1 to 20 on Allure Beach Resort! Bright yet subdued colours coat the walls of each shack, very appropriate for the beach surroundings!

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This was our home for 4 nights, Shack 18. Bathroom is within the protruding structure beside the door.

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Note: The majority of the following photos were taken just before we checked out. We were too excited to move in to take any pictures of the original state of the cabin 😉

View upon entering the cabin.

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Kitchenette to the right, with fridge and cupboards (also containing washing machine and laundry sink) to the left. Dining table in the centre. Further ahead is the seating area with a coffee table facing the entertainment system.

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Looking back towards the front door

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Better view of the kitchenette with a small dishwasher, a 2 burner stove and a convection microwave oven with grill. Ample amount of dinnerware and cutlery, essential pots and pans, as well as cooking utensils.

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Couple of faux wicker chairs and colourful cushions

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One of the best entertainment systems we’ve had in rented accommodation. We even brought our Xbox as well as a USB full of TV shows and movies to watch.

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Some novels, likely left behind by previous tenants (I thoroughly enjoyed reading The Sinner), as well as a Chinese checkers set. There were also magazines lying around.

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View of the bathroom with the toilet behind the shower.

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Up the stairs

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Large comfortable bed with lots of closet/luggage space in front of it, as well as a large mirror.

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Lots of bright canvases adorn the walls of the cabin, adding to the atmosphere.

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Large deck, partly secluded by greenery.

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Also has a small BBQ with 2 potential gas tanks

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Although we were not official guests of Allure Resort, we still had access to their lovely heated swimming pool and gym

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The cabin had awesome natural lighting during the day, there’s even a skylight. However, once the sun goes down the cabin gets pretty dark, mostly because of these wooden shades. I wish the lighting within the cabin could’ve been brighter! It was the one thing we didn’t like about the cabin itself.

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Other things worth noting:

  • Cell phone reception is non existent for those with Optus. Can’t comment on other providers but you can get decent reception simply by crossing the road.
  • Wireless internet is not provided, however, is available for purchase from reception at reasonable rates. $30/week
  • This is not a serviced apartment, although all linen and towels are provided, including a complimentary change for stays longer than 7 days.
  • You are literally less than 5 minutes away (across the street) from Home Beach. From there, you can walk along the vast stretches of beach and stop anywhere to sunbathe and swim if you wish!
  • Tillers Cafe Pantry beside reception is fabulous for breakfast, a snack or gourmet/specialty items!
  • We brought all the wine and groceries we needed and cooked most of our meals in. Definitely doable if you want, however, there are a number of restaurants to eat at in the area. There is also a very reasonably priced bottleshop as well as a Foodworks nearby if you need to stock up.

The one and only major negative aspect of our stay: communication with the owners of the Shack 18, in particular Harry.

Below are screen shots of our texts with him shortly after we settled in.

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He never replied to our last text.

Firstly, we were simply enquiring about items that were promised to be provided.

In our confirmation email, it was stated: “WHAT TO TAKE WITH YOU: As we provide linen and bedding there is practically nothing else but yourself in holiday mood plus your personal items incl. beach towels.” We believe it was fair to assume that there would be sufficient toilet paper to last the duration of our stay. We would’ve been happy to bring some from home, but this should be explicitly suggested. Or even state “Initial supplies only” on the webpage.  As we respected that this was a private booking, we did not contact the resort for any additional requests.

We asked about milk, coffee and sugar because that was advertised as being included with the cabin. The answer we received left us with a bad taste in our mouth. We certainly did not ask about “grocery items,” simply what was promised. And why do you even have to mention a guest stealing your coffee in the past? Are you insinuating we will too? Should’ve just stuck with something along the lines of, “I’m sorry, those items are actually no longer provided and it was our mistake for not updating the online description.” Also, simply removing/changing what was written on the webpage at the time of our booking is neither appropriate nor a resolution.

Finally, we asked for simple resolutions in the last text, which we received absolutely no answer or follow up to. Most services, private or not, deliver on what was promised. We were polite in our communication and treated the property with respect. Cleaning up after ourselves and putting everything back in its place, even though there is a $90 linen and cleaning charge. To respond with silence, unfortunately, shows a complete lack of respect for your paying customers. Not to mention we couldn’t make use of the BBQ!

With all that being said, would we recommend Straddie Beach Cabin, Shack 18 to our friends? Absolutely. It was a wonderfully comfortable stay and perfect for a couple needing a few days of relaxation. The rate is reasonable and you have almost everything you need. However, I’d certainly recommend to bring extra toilet paper and maybe a lighter! And not to be too disappointed if there’s poor communication with the owner. The good thing is, you are given other numbers to contact in case of an emergency, so you should never be stranded.

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